
Frequently Asked Questions
Quick answers about orders, delivery, returns and more.
Orders & Payments
How do I place an order?
Browse our collections, add your favourite items to the cart and complete checkout with your delivery address and payment details. You will receive a confirmation as soon as your order is placed.
What payment methods do you accept?
We accept major credit and debit cards, UPI, net banking and wallets. EMI options are also available on eligible orders.
Do you offer EMI?
Yes. Easy EMI plans are available on eligible orders at checkout. The available tenures and offers are shown before you pay.
Delivery & Assembly
Do you deliver and assemble a king size bed?
Yes. We deliver king size beds to your doorstep and many designs come with assembly support. See our king size bed collection or read the king size bed size guide to check the right fit for your room.
Is shipping free?
Yes, shipping is free on orders above ₹4,999. A small delivery fee may apply to smaller orders.
How long does delivery take?
Delivery time depends on the product and your location. The estimated delivery date is shown on the product page and in your order confirmation.
Will my furniture be assembled?
Many of our products are delivered with assembly support from our team. Details are mentioned on each product page.
Returns & Warranty
What is your return policy?
You can request a return within 7 days of delivery if the product is unused, in its original condition and packaging, or if it arrives damaged or defective.
What if my product arrives damaged?
Please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement, repair or refund as appropriate.
Do your products come with a warranty?
Yes, our products carry a warranty against manufacturing defects. Warranty duration varies by product and is mentioned on the product page.
Support & Custom Orders
Can I get furniture customised?
For many products we can offer custom sizes, finishes or fabrics. Get in touch with your requirements and our team will share options and pricing.
How can I contact customer support?
Visit our Contact page to reach our team. We aim to respond to every query as quickly as possible.
