Returns and Warranty Policy

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Customer Care

Returns & Warranty

Simple returns and cover for manufacturing defects.

7-day returns from the date of delivery, subject to the conditions below.

Return Policy

You can request a return within 7 days of delivery if the product is unused, in its original condition and packaging, or if it arrives damaged or defective.

  • Contact us within 7 days of delivery with your order details.
  • Share clear photos if the item is damaged or defective.
  • Keep the product and packaging intact until the return is collected.

Custom or made-to-order items may not be returnable unless they arrive damaged or defective. This will be mentioned when you place such an order.

Damaged or Defective Products

If your product arrives damaged, contact us within 48 hours of delivery with photos. We will arrange a replacement, repair or refund as appropriate.

Refunds

Once a return is approved and the product is received and checked, your refund is issued to your original payment method. We will confirm the timeline with you when your return is approved.

Warranty

Our products carry a warranty against manufacturing defects. Warranty duration varies by product and is mentioned on the product page.

The warranty does not cover damage from misuse, accidents, improper assembly by others, exposure to water or extreme conditions, or normal wear and tear.

How to Raise a Request

Please contact us with your order details, or read our FAQs for quick answers. See also our Shipping & Delivery policy.

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